Chapter 132
Chapter 132 Draconia's Top Communications Team Chapter 132 Draconia's Top Communications Team
Thirty minutes later, Sebastian touched down at Harmanfield International Airport in a helicopter As he exited the airport lobby, a sleek white Mercedes Benz pulled up to him.
A tall, young woman stepped out and greeted him with dight smile, "Mr. Harker, it's a pleasure on meet you. I'm Kiara Slater, the top-notch manager from the Falcon Team at Draconis Brighton Communications Group
"The Brighton Communications Group is the leading em in Draconia. The Falcon Team, which is part of it, is recognized as the best communications team in the region.
"I'm the top manager in Draconia, so I can assure you that my team and I will effectively manage the crisis at the Hammonfield branch of SunEast Bank."
Sebastian observed the confident woman before him, his brow furrowing slightly. The major shareholders at SunEast Headquarters had brought in another communications team.
Was this a sign that they didn't trust him, or were they simply overly anxious?
At that moment, his assistant stepped forward, saying, Mr. Barker, the shareholders have just sent a message. To ensure that we handle this crisis properly, they have hired the top communications team in the country, the Falcon Team, to assist with the situation in Harmonfield."
Upon hearing that, Sebastian cast a glance at Kiara, irritation flashing in his eyes.
Kiara noticed his hesitation and felt a twinge of annoyance. "Are you questioning the capabilities of our Falcon Team!
"Our team isn't just known for its reputation. We truly are the best in Draconia. I built the Falcon Team as an elite unit
"Over the past three years, as a top manager in the industry, I have led my team in resolving over 500 crises without a single failure! I tackle a crisis commission nearly every three days, encountering a variety of cases.
"Your situation at SunEast Bank, it's a relatively straightforward case based on my experience. Once I took on your marketing crisis, I thoroughly assessed the entire situation and the interests of all parties involved.
"It's not complicated at all. I'm confident that once we start the negotiation process, we'll resolve the issue within half an hour."
Sebastian studied Kiara, who appeared to be in her mid-20s. She exuded an air of arrogance, seeming to regard every challenge as trivial.
As someone experienced in dealing with people, he found it hard to take her claims seriously. People who spoke with such confidence usually fell into one of two categories-either they genuinely found the issue simple and trivial, or they were overly arrogant and inexperienced, compensating for their lack of real-life challenges.
Research showed that the more someone boasted about their abilities, the more it often revealed their weaknesses in that area.
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However, his assistant discreetly informed him that Kia's credentials were indeed verified. The Falcon Team she led was recognized as the top communications group in Draconia.
Data confirmed that in the last three years, Kiara's Falcon Team had managed 568 crisis public relations cases, all successfully resolved.
After contemplating for a moment, Sebastian nodded. Alright, when you arrive at the Harmonfield branch, please give a brief overview of the procedure. My assistants will fully cooperate with you."
Kiara glanced at Sebastian's two communication assistants and smirked "Mr. Barker, once we're in the car, I'll provide a detailed outline of my strategy and operational process.
"However, I'm sharing this information solely for your understanding of our team's operations. You won't need to assist us.
"Keep in mind, during the entire operation, none of you should interrupt us. Any disruptions will throw off our entire operation,
"If the communications mediation process gets chaotic, it'll make this crisis operation ineffective."
Sebastian was irritated by her remark and replied coldly. "Are you implying that no one from our bank should be involved in this crisis communications process?
"If there's any miscommunication, it'll make it challenging to manage the crisis again! What I mean is that our bank needs to participate. Your team will lead, and we'll assist."
Kiara sneered. "Are you suggesting that you don't trust our team! That's fine! After you see how we handle everything on-site, you'll understand why we're known as Draconia's top crisis communications team. why I'm regarded as the best manager! "Once take charge of this crists. I'll oversee everything I've never allowest anyone unprofessional to interfere with my crisis communications work-unless of course, your bank decides to end its partnership with our team.
Sebastian hesitated but ultimately backed down. After all, she had been invited by the headquarters shareholders, and he couldn'i terminate their agreemeTH.
"Alright, Ms. Slater, let's discuss this after we get in the car. Can you give me an overview of your CHIKK communications plan!"
Kiara nodded. "Sure, let's talk in the car"
Sebastian couldn't help but wonder if the so-called Falcon Team could truly manser the crisis effectively.
In his 30 years in the banking industry, he had never encountered anyone whe contently claims there
as no crisis they couldn't handle
Once they were in the car, Kiara pulled out her laptop and presented her crisis management srategy along with various professional analysis charts and relationship diagrams for Sebastian to re
"Mr. Barker, I want to introduce you to our Falcon Communications Tram and explains from we plan to address the crisis at the Harmontield branch of SunEat Bank
"In analyzing the issue of several key clients abruptly ending their business relationships with SumEast
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Chapter 142 Draconia's Top Communications Team
However, his assistant discreetly informed him that Kira's credentials were indeed verified. The Falcon Team she led was recognized as the top communicatiofis group in Draconia,
Data confirmed that in the last three years, Kiara's Falcon Team had managed 568 crisis public relations cases, all successfully resolved.
After contemplating for a moment, Sebastian nodded. Alright, when you arrive at the Harmonfeld branch, please give a brief overview of the procedure. My assistants will fully cooperate with you"
Kiara glanced at Sebastian's two communication assistants and smirked. "Mr. Barker, once we're in the car. I'll provide a detailed outline of my strategy and operational process.
"However, I'm sharing this information solely for your understanding of our team's operations. You won't
need to assiNİ US.
"Keep in mind, during the entire operation, none of you should interrupt us. Any disruptions will throw off our entire operation.
"If the communications mediation process gets chaotic, it'll make this crisis operation ineffective."
Sebastian was irritated by her remark and replied coldly, "Are you implying that no one from our bank should be involved in this crisis communications process?
"If there's any miscommunication, it'll make it challenging to manage the crisis again! What I mean is that our bank needs to participate. Your team will lead, and we'll assist."
Kiara sneered. Are you suggesting that you don't trust our team? That's fine! After you see how we handle everything on-site, you'll understand why we're known as Draconia's top crisis communications team and why I'm regarded as the best manager! "Once I take charge of this crisis, I'll oversee everything! I've never allowed anyone unprofessional to interfere with my crisis communications work-unless, of course, your bank decides to end its partnership with our team.
Sebastian hesitated but ultimately backed down. After all, she had been invited by the headquarters shareholders, and he couldn't terminate their agreement.
"Alright, Ms. Slater, let's discuss this after we get in the car. Can you give me an overview of your crisis. communications plan?"
Kiara nodded. "Sure, let's talk in the car.
Sebastian couldn't help but wonder if the so-called Falcon Team could truly manage the crisis effectively.
In his 30 years in the banking industry, he had never encountered anyone who confidently claimed there was no crisis they couldn't handle.
Once they were in the car, Kiara pulled out her laptop and presented her crisis management strategy along with various professional analysis charts and relationship diagrams for Sebastian to review.
"Mr. Barker, I want to introduce you to our Falcon Communications Team and explain how we plan to address the crisis at the Harmonfield branch of SunEast Bank.
"In analyzing the issue of several key clients abruptly ending their business relationship with SunEast
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Bank, we've pinpointed the root cause of the crisis. Robin is the catalyst of this situation, with the Dunn Group pulling the strings.
"I noticed that your bank's previous crisis management plan focused solely on Robin, which was a mistake! The Dunn Group was the first to announce the termination of all collaboration with SunEast Bank. prompting other clients to follow suit. "Shirley from the Dunn Group is the crucial figure in this crisis, as she is central to its creation."
Sebastian was momentarily taken aback, wanting to remind her that Robin was the main issue. However, Kiara continued without allowing him to interject.
"Through extensive data analysis, we've determined that Shirley is the key person to address within the Dunn Group. We've crafted several plans aimed at her, and Fm confident that if she can communicate with us effectively, this crisis will be resolved easily." Sebastian recognized that Kiara was focusing on the Dunns and Shirley, but he felt compelled to interrupt.
"Ms. Slater, I'd like to express my thoughts. The crisis management strategy from our communications team is/sound.
The main issue behind this crisis is Robin. I maintain that to effectively manage the crisis, our focus should be on Robin, not the Dunns"
Kiara's expression showed slight annoyance. "Please don't interrupt my presentation. The Falcon Communications Team has its own principles and analysis methods.
"You need to understand that within Draconia, we're the most professional team in the industry. We've never failed in any crisis we've managed. So please, bear with me and allow me to continue.
"You may excel in finance, but when it comes to crisis management, I'm the expert, not you."
Sebastian frowned but conceded, "Alright, please proceed with your presentation."
A smug look crossed Kiara's face. "Now, let's further examine the key aspects of this crisis management, focusing on the Dunns and Shirley: Why are they our main target?
"Although Robin is a key player, he's merely the CEO of Eastvale Development Group under the Dunns. He has just started his position and lacks significant experience in the field and connections in Harmonfield "We've looked into his social circle, and most of his friends come from unimportant families.
"In contrast, the Dunns are the leading family in Harmonfield with strong local ties. Even up-and-coming Violetcrest International and the dubious Abyssal Dominion can't rival them.
"Thus, the Dunns are essential for resolving this crisis, particularly since they're also Robin's supporters.
"While Robin may appear to be acting independently, it's essential to recognize that he likely couldn't have decided to acquire Infinity Tower without the Dunns backing." Sebastian and his two assistants were left completely baffled.